A Colorado attorney described a previous case involving broken window locks as a “phenomenal risk of catastrophe” in a letter to the Salvation Army in February 2024.

City of Denver staff said Tuesday its facilities management team was working to ensure the future safety of shelter residents after an 11-year-old fell six stories out the window of a hotel-turned-shelter.

The family homeless shelter in Denver where an 11-year-old girl fell from a seventh-floor ledge on Monday had a known issue with that danger. The shelter had warnings telling people not to open sliding glass doors onto what used to be balconies.