Verizon outage disrupts service across US
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Verizon said a major service outage affecting thousands customers that lasted for hours and prevented some local 911 calls from going through was resolved late late Wednesday night. "The outage has been resolved.
New York State Assembly member Anil Beephan called on the Federal Communications Commission to investigate the hourslong service outage.
Verizon Communications said late on Wednesday it had restored mobile phone service and planned to offer affected consumers credits for a 10-hour outage that disrupted calls, texting and internet usage for hundreds of thousands of customers.
The wireless carrier is apologizing for the outage and is still working through the night to fix it. For now, the compensation amount remains unknown.
"I pay $175 for my Verizon phone bill I better get a discount next bill cycle," a user named "Kardashiangirl" wrote. A Verizon support account replied: "You are very welcome, once service is restored we can review and adjust based on how long the outage occurs." The message was signed by "Sydney," who also offered a happy smiling emoji
Verizon says it's working to restore service. But if your Verizon device still shows "SOS" instead of service bars, you're affected by today's outage.
A surprise nationwide Verizon outage left countless users stuck with SOS-only phones and zero service, while its MVNOs weirdly kept working fine.
Verizon says it's working on a solution for the national service disruption many customers experienced on Jan. 14.