Verizon, United States
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Verizon outage impacts 90,000 customers across NY, TX, FL with SOS messages appearing. Company working to restore service quickly.
There were more than 130,000 incidents of people reporting issues with Verizon's services around 1:11 pm ET, according to Downdetector.
A broad Verizon outage on January 14, 2026, left hundreds of thousands of customers nationwide unable to make calls, send texts, or use mobile data.
13hon MSN
Verizon Outage Leaves Tens of Thousands of Customers Nationwide with Phones Stuck in 'SOS' Mode
Many Verizon customers with iPhones had their devices go into “SOS mode,” which occurs when the cell phone is in an area with no cellular service. Others saw a “no service” icon. The locations with the most reports of outages include New York City, Brooklyn, Philadelphia, Atlanta, Dallas, Charlotte and Houston, according to Downdetector.
14hon MSN
Verizon Outage Map: How to Solve Network SOS Issue and Which Areas in US Are Worst Affected?
Users took to outage tracking site Down Detector to report loss of service, with complaints peaking at more than 90,000 reports, US News, Times Now
A major Verizon outage appeared to impact customers across the United States starting around noon ET on Wednesday. Calls to Verizon customers from other carriers may also be impacted.
Verizon restored service in most areas, but 38,000+ users still report outages and SOS mode issues as of 8:31 p.m. ET.