According to the City of Cincinnati, the ECC is now the 41st Accredited Center of Excellence in Emergency Police Dispatch ...

SAN ANTONIO — When emergencies happen, most of us dial 9-1-1 and wait for help. But before police officers, firefighters or paramedics arrive, a calm voice on the other end of the line is already at ...

DENVER ‒ In one of the last places where a real live person answers the phone immediately, AI is now playing an increasingly important role in helping 911 dispatchers speed police, firefighters and ...

(TNS) — Three years ago, a disgruntled customer slammed their car into a bustling restaurant in a hit-and-run late one Saturday night, injuring two people. Horrified neighbors watched the scene unfold ...