Add Yahoo as a preferred source to see more of our stories on Google. Gregory Mason and the unicorn cake that caused so much controversy. (Courtesy Greg Mason) A Southern baker’s not-so-sweet ...

Japanese telecommunications giant SoftBank recently announced that it has been developing “emotion-canceling” technology powered by AI that will alter the voices of angry customers to sound calmer ...

An employee is pushed by angry customers who think shouting will get them what they want. Instead of backing down, the worker ...

Close-up of a Costco Wholesale shopping cart inside a warehouse aisle. - Erman Gunes/Shutterstock Sometimes, change can be a good thing, but customers have ended up downright angry with quite a few ...

In the video taken by a bystander, the customer appeared to be upset that her online order was canceled. A bystander video shows an angry customer throwing hot coffee at a McDonald’s worker in ...

Customers are blistering Southwest Airlines over its decision to eliminate a beloved free checked bags policy, but the airline is pushing back. “You guys are killing all loyalty to Southwest by ...

Add Yahoo as a preferred source to see more of our stories on Google. Disturbing video circulated online and was later posted by the Buena Vista Police Department, shows an angry customer tossing a ...

This story is from The Pulse, a weekly health and science podcast. Find it on Apple Podcasts, Spotify, or wherever you get your podcasts. Amie Ward has worked in the hospitality industry for more than ...