Accountability is crucial for trust. When someone refuses to apologize, it often indicates a lack of willingness to take responsibility for their actions. This avoidance can lead to repeated offenses, ...

Behavioral-science research has demonstrated that apologies are an important tool for reconciliation. So why are we sometimes so reticent to offer them? Chicago Booth’s Shereen Chaudhry and Ludwig ...

Some people use the phrase “I’m sorry” several times a day. They apologize for the weather, for your sick cat and for other small challenges beyond anybody’s control. These chronic apologizers are ...

Parental apologies weren't always common in families. In fact, a parent saying, "I'm sorry, I was wrong" to a child may have been considered bad parenting in previous generations. One powerful example ...

Making mistakes at work is inevitable, but how you handle the aftermath can significantly impact your career trajectory and workplace relationships. This article provides a structured approach on how ...

Many of us were taught as children to say "I'm sorry" whenever we upset someone. As adults, this phrase often doesn't convey a genuine or effective apology. While writing my book, You Don’t Need to ...

Parental alienation is a complex and confusing issue in many separated or divorced families. Its cause is primarily alienating behaviors by a favored parent who lacks emotional boundaries with the ...