Company establishes a single, centrally managed virtual contact center for seamless support of customers in seven states. Self-service capabilities developed with Avaya Aura® Experience Portal save ...

Byram Healthcare lays a foundation with Avaya Networking, tops it with Contact Center and Unified Communications applications for higher capacity and cost efficiency Byram Healthcare lays a foundation ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Avaya has extended the capabilities of its contact center platforms to ...

RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)--Avaya (NYSE:AVYA), today launched Avaya OneCloud™ for Service Cloud on Salesforce AppExchange, empowering customers to connect Avaya OneCloud™ to Salesforce ...

COMPANY NEWS: Avaya, a global leader in solutions to enhance and simplify communications and collaboration, today announced it has been named for excellence in customer service with a NorthFace ...

Avaya Holdings Corp. (AVYA), a leading global business communications company, today announced that it has signed a definitive agreement to acquire Spoken Communications ("Spoken"), a leading ...

Avaya OneCloud offers a range of VOIP telecoms solutions to allow easy digital communications either inside or outside of your business. Why you can trust TechRadar We spend hours testing every ...

Avaya is formalizing an outsourcing service it has been offering select clients for the past year. The service, Avaya Communications Outsourcing Solutions, manages all of a company’s communications ...

Avaya Inc. today is announcing a new subscription-based monthly voice-over-IP (VoIP) service for medium and large businesses that allows them to avoid complicated equipment installations. The ...

Avaya Holdings Corp has expanded its Device as a Service offering into the UAE and eleven more new markets, enabling businesses to acquire Avaya’s latest business communication devices with the ...

A federal jury in New Jersey has handed a setback to Avaya, ruling that it illegally tried to quash competition for service on its enterprise communications equipment. Avaya violated antitrust law ...