Below, we explain everything you need to know to effectively complain to British Gas, including the relevant addresses, social media pages and chief executive details. You can call British Gas to ...

If you are not expecting a phone call from British Gas, please proceed with caution. "There's a possibility of numbers being 'spoofed', implying that the call might not genuinely be from British Gas.

When Mr Cannon called British Gas, he spoke at length with ... he couldn't get through because the phone system asked for a customer number, which he didn't have because he wasn't a customer.

In our supplier assessment of customer service, British Gas scored well. It received 10 out of a total 13 points thanks to its comprehensive methods of contact. It only lost points because its main ...