Cigna is using an algorithm to review — and often reject — hundreds of thousands of patient health insurance claims, a new lawsuit claims, with doctors rubber-stamping those denials without ...

Cigna Envoy, the insurance company's app for American employees living abroad, has added a mobile claims function that allows users to file a claim by taking a picture of a receipt. The functionality ...

A lawsuit filed in California on Monday accuses Cigna of using an algorithm to deny claims en masse, instead of individually reviewing each case as required by state health insurance law. Cigna’s ...

Cigna has been in the hot seat over its use of automatic claims processing software since earlier this year, after a ProPublica investigation found Cigna physicians used PxDx to automatically reject ...

When a stubborn pain in Nick van Terheyden’s bones would not subside, his doctor had a hunch what was wrong. Without enough vitamin D in the blood, the body will pull calcium from the bones. Left ...

Plaintiffs have had four chances to make a case that Cigna improperly rejected medical claims, the health insurer said in a new court filing. Cigna asked the District Court for the District of Eastern ...

This article first appeared at ProPublica and The Capitol Forum. ProPublica is a Pulitzer Prize-winning investigative newsroom. Sign up for The Big Story newsletter to receive stories like this one in ...