Over the last five years, companies like Microsoft, IBM, Google, and Amazon have delivered amazing chatbot frameworks, providing tools like Microsoft Bot Framework, IBM Watson Conversation, Google API ...

A lot of chatbot projects in regulated sectors, especially financial services, have reached the realisation that Natural Language Processing (NLP) has severe limitations compared to the unabated hype.

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. This article dives into the happens-before ...

With the advent and rise of chatbots, we are starting to see them utilise artificial intelligence — especially machine learning — to accomplish tasks, at scale, that cannot be matched by a team of ...