A new Chick-fil-A opening in south Naperville Thursday will be the chain’s first Illinois location to have only drive-thru and walk-up options. Designed for “speed and efficiency,” the drive-thru-only ...
This story was originally published on Restaurant Dive. To receive daily news and insights, subscribe to our free daily Restaurant Dive newsletter. Chick-fil-A leads QSR chains in drive-thru ...
When Taco Bell debuted its four-lane drive-thru concept in 2022, it appended a bold name to the design: Taco Bell Defy, so named because it defies customers’ expectations with advanced technology and ...
ROYAL PALM BEACH — Chick-fil-A Royal Palm Beach is officially reopening its doors on Nov. 18, unveiling a state-of-the-art triple-lane drive-thru, a redesigned kitchen and a refreshed dining room to ...
Chick-fil-A, headquartered in Atlanta, has once again ranked No. 1 in customer satisfaction for drive-thru service, according to a recent national survey. The annual study by Intouch Insight, a firm ...
Fast-food drive-thrus may not be getting much faster, but they’re getting smarter, and friendlier staff might still matter more than artificial intelligence, a new report found. The 25th Annual ...
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