I was educated and trained that continuous improvement is a philosophy centered in service -- so much so, that if a process failed, you (as leadership) were to apologize to the employee and solicit ...

AI is a people transformation, not just a technology transformation. Training and transparency are essential to build ...

It’s common to talk about quality and continuous improvement in the context of manufacturing. Methodologies such as ISO, lean and Lean Six Sigma are a means to improve business efficiency and ...

Continuous process improvement can benefit all aspects of life — from personal New Year’s resolutions to complex drug development. In a world where two-thirds of planned improvement initiatives fail, ...

With the right approach to continuous improvement, printing companies can thrive if they’re willing to make the investment. To be successful, a company must recognize that processes are the central ...

While there is nothing magic about continuous improvement – it is, after all, based on process – the result of these activities can seem magical. Day two of the 2022 Continuous Improvement Conference, ...

In an era of digital disruption, IT organizations need to move faster. Given this, should CIOs be active enablers of continuous improvement? Several years ago, I reviewed ITIL Version 3.0. When I got ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. This article dives into the happens-before ...

States’ plans for the Every Student Succeeds Act will help guide their K-12 policy for the forseeable future. And a number of states embraced the concept of “continuous improvement” as part of the ...