CDI goes beyond collecting data, focusing on accuracy, governance and real-time access that modern CX depends on.

For decades, independent retailers built customer relationships the old-fashioned way. Handshakes, trust, memory and a good ...

Data privacy regulations aren’t known for being light reading. That doesn’t make it easy for businesses to become compliant. When one law refers to data subjects, another to residents, another to ...

Australian business owners are being asked to take greater responsibility for how they collect and handle customer data, ...

Privacy-first practices. Embrace privacy-first data strategies to build trust and adapt to evolving regulations like GDPR and CCPA. AI-driven insights. Use AI and ...

Open banking, embedded finance, and AI are changing where bank data flows. Data privacy now determines how far innovation can ...

Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. For centuries, banks have relied on relationships and legacy ...

For the modern restaurant, data is power. Data can tell you approximately how much beef you need to purchase for a typical Saturday evening shift, and it can tell you how many employees to put on the ...

Hackers are targeting global shipping technology to steal cargo worth millions. New cybersecurity threats expose supply chain vulnerabilities worldwide.