Umesh Sachdev is CEO & cofounder of Uniphore, a large AI-native, multimodal enterprise-class SaaS company. He's based in Palo Alto, CA. Imagine a world where the iPad never existed because Apple ...

What putting the customer at the core of your business really means — and how to make it real. Many companies talk about being a customer-centric business. For example, 80% of digital strategy ...

Ultimately, human beings are using your products, so listening to your customer’s feedback and using their insights to inform your products is so important. In today’s competitive software landscape, ...

Innovation is not confined to a single department—it is a mindset that permeates every aspect of an organization. At Jewelers Mutual, I have witnessed firsthand that true innovation thrives when daily ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More For several years now, pundits have declared that data is more valuable ...

How companies of any size can get more from their existing data. Companies of any size can get more from their existing data through an enterprise-wide commitment to testing and analytics. When ...

An entrepreneurial mindset refers to a specific state of mind which orients human conduct towards entrepreneurial activities and outcomes. Individuals with an entrepreneurial mindset are often drawn ...