The skills you use for listening are similar to the skills you use for reading, although you are engaging with the text in a different way. It still requires that you are able to do the following: You ...

In today's competitive environment, winning recompetes has become more critical than ever for program and project managers. Effective business development skills are vital, but most PMs receive no BD ...

Workers who possess exemplary listening skills are valuable members of the workplace. Effective listening skills support customer service initiatives, benefit workplace relationships and prevent ...

Listening carefully when someone speaks to you can help you communicate more effectively. Listening requires concentration, which can be developed into a habit with effort and practice. Because ...

Empathy is one of the most important leadership skills, and—let’s face it—empathy is one of the most important skills no matter what your role. A powerful way to demonstrate empathy is through ...

We have been communicating all our lives. So, why do we need to talk about special communication skills for leaders? Do you remember the expression, “You don’t get a second chance to make a first ...

Practise your listening skills in the The Listening Room. You can also get tips for improving your listening, or practise listening to song lyrics. Another way to practise listening is by subscribing ...

Failing to listen has become one of the most concerning problems society faces. Proper communication is the core of interactions at work, in schools, and personal relationships, yet listening is ...

We already know about the value and importance of communication in business and leadership. Effective leaders are skilled at the art of persuasion and can generate commitment to their organization’s ...