DETROIT: 25 July 2018 — Given the significant cost of owning a new vehicle, delighting customers is challenging for auto manufacturers. That challenge is being met, as evidenced by a 10-point increase ...
SHANGHAI: 29 May 2025 – The industry average satisfaction score for China’s new energy vehicles (NEVs) has reached 806 (on a 1,000-point scale), the highest score since the study was first published ...