Everyone uses email. Whether it's a cover letter, a note asking someone for an informational interview or a thank-you note for spending time over coffee talking about job prospects, you're going to ...

The business email serves many purposes when sent regarding an inaccurate order. It serves as a legal document, an apology and a resolution. It attempts to correct the inaccuracy, while still ...

Let’s face it—writing emails can be a bit of a chore. Whether you’re trying to strike the perfect tone for a client, clarify a message for a colleague, or simply figure out how to start that daunting ...

Every memo, every letter, every email or proposal you write speaks volumes about you and your organization. That's why it's so important that each correspondence that leaves your desk is crisp, ...

Whether you’ve simply had a bad day or you’re nearing your breaking point over something that has happened in your office, composing a thoughtful email to discuss what’s going on is rarely a walk in ...

Sending emails is so common today that you might not think much about it. Still, knowing how to write an email introduction is essential, especially if it’s going to a new business contact. You don’t ...

Email can be nerve-racking. How long should you make your thank-you note to the person who met you for an informational interview? How do you reply to your team telling them that their project isn't ...

Did you know that thank-you notes are so important that they have their own “National Day” on Dec. 26? This sleeper of a December holiday may not be well known, but the significance of expressing ...

A few weeks ago, I received an automated out of office (OOO) email reply that was so good I immediately wanted to work with the sender. A colleague had e-introduced me to Kristine Sloan, the CEO of ...