The coffee brand rebuilt its 2000s-era loyalty program for the modern day with an emphasis on community and personalization, ...

The airline reported record revenue, but still widened its net loss due to rising fuel prices. It’s now looking to loyalty ...

Domino’s Rewards gives customers the cheapest path to earning their first freebie, according to a new report from The Points ...

Best Western is rebranding its parent company as WorldHotels, and the rewards program will undergo big but unclear changes ...

Not all cruise loyalty programs are equal. See which ones offer the most rewarding perks and help passengers earn benefits ...

What is a loyalty program? It’s a program designed to get customers to come back. That’s different than true customer loyalty, but it’s a pretty darn good start. In our 2024 State of Customer Service ...

Etihad Airways and Starlux Airlines expand loyalty benefits, enabling reciprocal earning and redemption of miles for award tickets across all cabins.

Ohio-based convenience store chain Mickey’s, which as 42 locations, relaunched its customer loyalty program on the Patron Points platform, aiming to give customers a “stronger, more personalized ...

Travelers are looking beyond credit card rewards. See how hotel loyalty programs could offer another way to save money and ...

Many of today’s consumers are eschewing generic rewards programs in favor of more personalized and convenient options. To engage and retain their best customers, marketers can rethink five components ...

Loyalty points are becoming more liquid as airlines give customers more choices over when and how much of their accumulated rewards to spend. American ...