Lifting the lid on hotel secrets is Christopher Pitt, the 56-year-old guest services manager at the Royal Westmoreland, a luxury resort in Barbados.

To maximize efficiency and to meet guest expectations, customer service is vital; that means providing everything they need in advance and being ready to meet any other needs 24/7.

Barbara Haines-Parmele, a more than 25-year executive in the federal government, management consulting and financial services sectors, has taken on the role of executive vice president and general ...

Lorenzo Maraviglia, the general manager of the San Domenico Palace, says hotel guests are planning lavish vacations around "The White Lotus." ...

Steve Cockram, general manager of Growers’ Co-op in Westfield, was the guest speaker at a recent Westfield-Mayville Rotary Club meeting. He shared the co-op’s past history, its present status and the ...

Crossman was selected as Restaurant Manager of the Year from nearly 7,000 other general managers who were in the running across all franchised Burger King restaurants in the U.S.