update SINGAPORE--Oracle launched on Monday two new products that it said will allow users to integrate social networks into their customer relationship management (CRM) system. The software vendor's ...
Oracle's innovative Social CRM product joins social networking with true enterprise features such as reliability, security management, and scalability. Given the different skill sets and perspectives ...
Oracle offers the industry’s widest and deepest range of sales force automation functionality as either an on-premise product or a cloud solution — or a hybrid of the two, according to Anthony Lye, ...
Oracle says it’s going to be weaving Web 2.0 functionality into its enterprise software – a move that builds on its release – earlier this year – of WebCenter Suite. Oracle’s Web 2.0 thrust ...
The contest between Oracle and SAP involving their respective customer relationship management (CRM) applications in many ways is only one front in a battle between ERP titans that has been fiercely ...
Oracle announced three significant artificial intelligence (AI) overtures with a heightened focus on CRM and service this week at Oracle CloudWorld in Las Vegas. On Tuesday, Oracle released details of ...
Oracle Corp. has made generally available the latest iteration of its acquired Siebel Systems on-demand product, an offering that revives the Siebel moniker despite Oracle's previously announced ...
While RightNow has a vision for how customer experience will evolve over the coming years to encompass mobile computing, the main issue facing RightNow's customers is what to make of Oracle. Oracle is ...
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