Over the years, customer communications have grown into a prominent part of what an enterprise communications infrastructure needs to support. This started in the late 1990s with call centers, ...

Artificial intelligence, AI, is rapidly transforming work also in the financial sector. A recent study conducted at the University of Eastern Finland explored how integrating AI into the work of sales ...

Sales can often feel like a juggling act—balancing lead research, crafting personalized outreach, and following up across multiple platforms, all while trying to stay organized and efficient. If ...

The best relationship between product and sales is a symbiotic and strategic one, where each drives the other. Yes, product drives sales. A well-designed, high-quality product that meets customer ...

KITCHENER, Ontario--(BUSINESS WIRE)--Video messaging leader Vidyard today announced the introduction of the industry’s first hyper-realistic AI Avatars – that look and sound just like the user – to ...

Tomas Diaz has a message for anyone who thinks personal attention is dead in the era of e-commerce: It’s more vital now than ever. “We're all social creatures,” he says. “People want to feel ...

Artificial intelligence, AI, is rapidly transforming work also in the financial sector. A recent study explored how integrating AI into the work of sales teams affects the interpersonal communication ...