Despite the headlines touting artificial intelligence (AI) as human replacement, most small business owners and employees surveyed by Cox Business view the technology as a tool to strengthen and grow ...
An independent survey of 1,011 IT and security professionals from organizations of all sizes finds that an increasing number of tools in a tech stack comes with serious costs: burnout, inefficiency, ...
Other benefits include scaling support without growing head count and reduced cost to serve, according to an Intercom survey.