Crisis Text Line tried to make a business out of user data. It went terribly wrong. Credit: Vicky Leta / Mashable Years after Nancy Lublin founded Crisis Text Line in 2013, she approached the board ...
Crisis Text Line shared user data with a for-profit sister company that optimizes the customer service experience. Credit: iStock / Getty Images Plus Crisis Text Line has ended its controversial ...
Last summer, as the coronavirus pandemic and the nationwide battle for Black lives raged on, a different kind of revolution was taking place. Only it was not in the streets, but a boardroom. And like ...