The traditional way of working is long gone -- and training is needed to help users understand how UCC fits into that. I believe in the need for end user training when it comes to unified ...

In the early days of unified communications, I spent a lot of time writing and talking about the need for organizations to focus on end user adoption, usage, and training. I presented and moderated ...

BALTIMORE—Underlining the important work that central station operators do is key when training Millennials who are now entering the workforce and the security industry, according to panelists at ESX.