DENVER — Xcel Energy is under a performance improvement plan of sorts. The Public Utilities Commission (PUC) has requested data from Xcel after learning about customer service phone call ...
Xcel Energy to Use AI-Enabled Customer Engagement Platform for Energy Insights and Demand Management
Xcel Energy is deploying a platform to provide its 6.1 million customers with personalized energy insights, helping them save costs and manage usage more effectively while supporting grid reliability ...
Xcel Energy Inc. XEL is poised to deploy personalized energy services using AI-enabled Oracle Opower, a customer engagement platform designed to support energy programs, enhance the customer ...
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