Mainstream brands held steady at 79, while luxury brands slipped a point as they fell to 80. The biggest drop came from ...

Toyota had been tied for first in the annual survey last year but fell behind Subaru. Lexus took the top luxury spot.

Toyota will be happy that Lexus climbed 6% to take the top spot for luxury brands, stealing the title from Mercedes-Benz. The ...

Subaru leads mass-market brands with record driver satisfaction score of 85, topping Toyota and Mazda. Lexus surges 6% to ...

Buick has shown am uptick in customer satisfaction amid a broader decline in satisfaction across the U.S. auto industry, and ...

Subaru has knocked Toyota off the top spot in the latest American Customer Satisfaction Index (ACSI), a closely watched report that measures ...

Customer satisfaction in the U.S. declines 0.1% to 76.9 (on a scale of 0 to 100) in Q2 2025, according to the American ...

The US has plenty of casual dining restaurant chains, but some are falling from favor. In 2025, customers have found these ...

Nationwide customer satisfaction increases 0.3% in Q1 2023, according to the American Customer Satisfaction Index.

The American Customer Satisfaction Index (ACSI) released its latest report on how consumers feel about their smartphones. After just edging out the competition last year, Apple’s iPhone has lost ...