Warren’s office found some callers wait at least three hours to speak to a representative, if they speak to one at all.

The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

Sen. Elizabeth Warren (D-Mass.) is asking Social Security Administration (SSA) Commissioner Frank Bisignano to provide ...

Senator Elizabeth Warren, a Massachusetts Democrat, called for the Social Security Administration (SSA) to provide more accurate and detailed information about the agency's phone call wait times on ...

Senator Elizabeth Warren accuses the SSA of misleading wait time data, warning that hidden delays could harm millions of ...

However, it appears the agency remains intent on encouraging any Americans who still get their Social Security benefits by ...

Social Security Commissioner Frank Bisignano will huddle with Sen. Elizabeth Warren (D-Mass.) in Washington on Wednesday amid ...

Earlier this year, President Donald Trump signed an executive order that will end the practice of paper checks being issued ...

During her remarks in a Senate hearing today, Senator Elizabeth Warren got into a heated exchange with an NIH nominee over Trump's cuts to NIH funding. Warren asked, "Did you have problems ...

The Social Security Administration quietly corrected a blog post that had asserted that the recent federal budget bill ...

"Under the Trump administration, Americans are being forced to deal with hours-long phone wait times," U.S. Sen. Elizabeth ...