Social Security Commissioner Frank Bisignano defended the Trump administration's changes against Sen. Elizabeth Warren's ...

Senator Elizabeth Warren has raised significant concerns about the Social Security Administration's transparency and service ...

Warren is leading investigations into cuts at two major federal agencies. As the Trump administration says it's continuing ...

Warren’s office found some callers wait at least three hours to speak to a representative, if they speak to one at all.

Senator Elizabeth Warren, a Massachusetts Democrat, called for the Social Security Administration (SSA) to provide more ...

Sen. Elizabeth Warren (D-Mass.) is asking Social Security Administration (SSA) Commissioner Frank Bisignano to provide ...

Closer to home, we asked Warren about the future of two major local infrastructure projects - the replacement of the two ...

However, it appears the agency remains intent on encouraging any Americans who still get their Social Security benefits by physical check to switch over to electronic payments. In a statement ...

Social Security Administration Commissioner Frank Bisignano met with Sen. Elizabeth Warren to discuss customer-service issues at the agency. Photo: Getty Images ...

Sen. Elizabeth Warren (D-Mass.) is asking Social Security Administration (SSA) Commissioner Frank Bisignano to provide additional information about the wait times for phone calls, amid reports of d… ...

Sen. Elizabeth Warren (D-Mass.) is asking Social Security Administration (SSA) Commissioner Frank Bisignano to provide additional information about the wait times for phone calls, amid reports of ...

The Social Security Administration has agreed to an independent audit of its customer-service metrics, after months of criticism about long waits for calls to be returned, AI phone glitches ...