Verizon, SOS and outage
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Press and hold the side button and one of the volume buttons (either work) until the Emergency SOS slider appears. Drag the Emergency Call slider to call emergency services. Rapidly pressing the side or top button five times will bring up the Emergency Call slider. Drag the SOS slider to call emergency services.
Verizon says it's working to restore service. But if your Verizon device still shows "SOS" instead of service bars, you're affected by today's outage.
More than 150,000 Verizon customers are reporting outages on Wednesday, Jan. 14, according to Downdetector, an outage tracking website. Here's what we know. Start the day smarter. Get all the news you need in your inbox each morning.
New York State Assembly member Anil Beephan called on the Federal Communications Commission to investigate the hourslong service outage.
Many were unable to make calls or use mobile data as phones displayed an 'SOS' status or showed no network connection.
Verizon phones across the US have had trouble connecting since about noon Eastern, Verizon says it’s aware of the issue.