The way people find businesses is changing rapidly, necessitating that business leaders modify their strategies to remain ...

Amazon is testing AI-powered short-form audio summaries on select product detail pages, the e-commerce giant said on ...

Negative feedback can damage your brand, but AI is making it easier to respond with empathy and consistency at scale. Here’s how it works.

According to an insider, Apple Inc. (NASDAQ: AAPL) is making a foray into the $500 billion home services market by leveraging ...

AI is flipping that dynamic. By mining consumer signals across platforms, predicting emerging needs and simulating future ...