A former DTE Energy call center representative lacked evidence a customer’s creepy calls to her and other female employees ...
The call sounds routine at first, a calm voice saying it is from Walmart's fraud department about a $919 PlayStation 5 charge ...
The call intercepted by the U.S. formed a key part of a complaint filed last year against Director of National Intelligence ...
Amazon Prime customers are the latest group of consumers to be targeted by scammers. Here's how to stay one step ahead of bad actors.
Target’s new “10-4” rule requiring employees to smile and greet shoppers at close range is sparking backlash online.
BGE representatives pushed back on demands from the Maryland Office of Peoples Counsel to provide information about their call center.