A whistleblower complaint includes highly-classified details about a National Security Agency intercept of a call between two ...

Verizon CEO is calling for drastic change after the company lost millions of customers over the last three years.

Swiggy has reached out to the customer but has not yet publicly detailed whether the delivery executive violated company ...

Officers were dispatched to the restaurant for an irate customer. The worker stated that a customer realized his order was wrong he returned with his mother and became angry after the worker said a ...

Hitting 1 billion monthly active users should be cause for celebration in Redmond. These days, though, it feels like every one of those users is complaining. Does Microsoft have what it takes to ...

If you’re a Verizon customer, there’s a good chance you were very unhappy yesterday. The U.S. wireless carrier suffered an outage that reportedly affected more than a million users. No company wants ...

Imagine being a manager at a store. If an angry customer made one of your employees cry, how would you handle it? Would you kick the customer out or give the customer what you wanted to get them to ...

View post: Body Pulled from Pond Believed to be Rapper's Son View post: Our Favorite Craft Tequila Brand of 2026 Just Dropped an Extremely Limited Rosa Añejo—and It Breaks All the Rules Our Favorite ...

Darious Davis was arrested after pulling a gun on his barber during a haircut argument and now faces multiple charges tied to the violent confrontation. Darious Davis pulled a gun on his longtime ...

Customer escalations represent some of the most critical moments in any call center operation. They are high-stakes interactions that can either salvage deteriorating relationships or cement customer ...

Melania Trump allegedly told Eric Trump to 'shut his mouth.' An insider dished the first lady was bothered Barron's comment was garnering attention again, as she's "deeply uncomfortable" with him ...