When it comes to tipping at restaurants, many diners follow different rules for breakfast, lunch and dinner — but experts say the standards are far more consistent than many people realize. Restaurant ...

Bennie “Jack” Chancellor, who won the world’s most prestigious bass fishing tournament, invented a new piece of equipment for the sport and owned a popular convenience store in Phenix City, has died.

If nearly half of your customers were irritated by a business practice, would you treat it as urgent? Customer satisfaction is a key driver of financial performance, yet many companies in service ...

Almost four years after Chancellor Jennifer Mnookin stepped in to lead UW-Madison, Columbia University has tapped her as its new president.

Jennifer Mnookin has led the flagship campus of the state university system since 2022. She takes the helm at Columbia after a tumultuous period. By Sharon Otterman Columbia University has chosen ...

The Seahawks paid tribute to their Super Bowl-winning past, announcing Friday that former star safety Kam Chancellor will serve as Seattle’s honorary captain for Sunday’s NFC Championship Game.

A Friday decision by a federal judge is set to up the pressure to tip your delivery guy or gal in New York City, even as tipping culture is widely viewed as out of control already. US District Judge ...

Tipping the Balance: How to Support Iranians in Their Tireless Struggle for Freedom Amid rising authoritarianism and a wavering international commitment to human rights, the latest wave of protests in ...