I'm guessing Apple will release iOS 26 in the next few weeks, and that major update will bring a new Liquid Glass design, ...

Artificial intelligence tools that can “listen” to live calls and provide real‑time guidance are increasingly attractive to businesses, including sales and customer service among other functions.

That’s incredibly helpful — not to mention quite legal (see below). And it means you can capture all the details of a call, even if you’re a sloppy notetaker or you don’t have a pen handy. With ...

There are many features you can do with your phone dialer app, but one feature many people would like to have is being able to record incoming calls. Whether it's to keep recordings of meaningful ...

Pixel 9 phones in the US currently require manually activating Call Notes on every call to record, transcribe, and summarize them. Google has been spotted testing automatic call recording within the ...

Apple doesn't make it easy, but with these tips and apps, recording a phone call on your iPhone is possible There are a bunch of reasons you might want to record a call on your iPhone. Maybe you’re ...

Apple has transformed the way iPhone users manage their calls with the release of iOS 18.1. This update introduces seamless call recording and transcription features, empowering users to effortlessly ...

Truecaller is using AI to bring back call recording to its app. The feature is now available for premium users on iOS and Android. For the unaware, the company introduced the call recording feature on ...

The beep is a nifty feature too. It's not just for the call you are recording; you can even be aware of whether you are being recorded with this beep. This will eventually prevent the malicious use of ...

In today’s world of customer service, the use of digital messaging channels is steadily rising, so it’s easy to overlook how central voice and telephony are for connecting brands to their customers.

Call center quality monitoring elevates the customer experience. Discover when to use real-time vs post-call methods for top-notch service. Consistent, high-quality customer service is a key element ...

Android smartphones previously had a built-in call recording feature, but the search engine tech giant eventually started removing the said function in the name of both security and privacy. Not to ...