Chandu Nair, Senior Vice President of Data, Artificial Intelligence and Innovation at home improvement retailer Lowe's, on ...

Designed to meet the needs of enterprises across the finance industry, “AI Staff for Hire” automates critical functions such as customer support, debt collection, KYC, compliance, and HR management, ...

The software company SAP successfully leveraged AI tools to begin selling to the small and medium enterprises (SMEs) market, ...

Enterprise-Grade Platform Reduces Elevates Patient Experience Wilmington, Delaware, United States, March 27, 2025 -- Certinal eSign, a leader ...

Sharing the voice of four women within the rental industry: Alyssa Billings, Nicole Bourget, Kara Longmire, and Jenny Smith ...

An exclusive interview with Pfizer’s Wayne Simmons on reshaping customer experience by listening to those interacting with ...

Customer preferences must be the compass for innovation, and financial institutions must respond to changing needs and ...

A Rippling lawsuit says a spy locked himself in a bathroom when approached with a court order to seize his phone.

A long-standing Dynamics 365 Customer Service and Sales customer, MaxLinear understood that Dynamics 365 opened new doors and expanded the art of the possible, a philosophy that anchors its culture.

The reductions account for nearly 6% of staff across the two business operations according to a person familiar with the matter. As part of the moves, the company is winding down FiveThirtyEight ...

We received a report regarding Expedia Customer Service articles published on TechBullion ... but fails to disclose the name of their company and the name of the person answering the call. We tried to ...

It's using AI across facets of the business, including customer experience and packaging. This article is part of "How AI Is Changing Everything: Small Business," a series exploring how small ...