A train service to the Rockaways resumed Monday after a monthslong closure for storm-resilience upgrades on a stretch of track damaged by Hurricane Sandy. Since January, the MTA had suspended A line ...

The United Bank for Africa Plc has officially flagged off its annual Customer Service Week for 2025. Embracing the global theme of ‘Mission Possible’, the bank indicated a commitment to making the ...

Communication platform Discord has confirmed that its user data was compromised during a third-party customer service hack. The platform, with over 200 million users, allows its customers to send free ...

Chic-fil-A is proving im-peck-able in customer satisfaction yet again. The chicken sandwich stalwart, along with Dutch Bros, leads quick-service restaurants in drive-thru customer satisfaction, a ...

Hopper Inc. became one of Canada’s most valuable private technology companies by using artificial intelligence to build a challenger to online travel giants Expedia EXPE-Q and Booking.com BKNG-Q. Now ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

PHILADELPHIA (WPVI) -- Sunday marked SEPTA's return to full service across the transit system after a court order reversed recent service cuts. But the return to normal operations comes with a cost: a ...

U.S. Bancorp USB has restarted its bitcoin custody service following a three-year pause with the easing of the regulatory environment, given the Trump administration’s favorable stance toward digital ...

Customer service workers get used to strange misunderstandings, but some moments still manage to catch them off guard. One cashier’s routine question about a rewards program quickly spiraled into a ...