SubscriptionCancel, a Berlin-based startup, launches Germany's first professional subscription cancellation service.

Samsung's TriFold feels like the future of foldables. The wider 10-inch screen makes multitasking feel more natural. It's coming to the US with a starting price of $2,899. In between the humongous TVs ...

A massive winter storm brought sleet freezing rain and heavy snow across a roughly 2,000-mile swath, causing about 1 million power outages and widespread travel chaos.

Here’s how Netflix keeps growing, despite repeatedly frustrating subscribers. Netflix remains the most popular streaming platform, surpassing 325 million paid subscribers globally. Netflix’s content ...

SPOKANE, Wash - Avista customers who use electric or natural gas can expect to pay more over the next four years, if the company's proposed rate plan is approved. Residential electric customers would ...

Jan 15 (Reuters) - Verizon Communications (VZ.N), opens new tab said on Thursday it is offering a $20 credit to hundreds of thousands of customers impacted by its 10-hour outage on Wednesday that the ...

COLUMBUS, Ohio - FirstEnergy, which entered into a settlement last week with the state’s utility regulator over the controversial House Bill 6, may begin making $249 million in restitution to ...

Everybody has bad days. At some point, you’ll encounter a difficult customer who believes that your business is to blame for their bad day. What happens next depends on how your team handles the ...

NEW YORK — Many Verizon customers encountered a widespread outage on Wednesday, disrupting calling and other cellular services across the U.S. The New York-based carrier acknowledged that there was an ...

A chatbot is still a chatbot. And that’s the problem. While GenAI has helped contact centers deliver better automated experiences, these gains are strictly incremental, not transformational. Customers ...

Now that the smoke has clear, Ravens owner Steve Bisciotti explained exactly why John Harbaugh was fired over the phone. After 18 years at the helm, the Baltimore Ravens decided to move on from head ...

I was somewhat surprised that Witcher 3 and Cyberpunk 2077 developer CD Projekt Red decided to sell its online games store GOG late in 2025, but unsurprised by who bought it. Michał Kiciński was a ...