Officials say artificial intelligence is improving dispatcher training while still keeping human judgment at the center of ...
Within five years, all 215 emergency dispatch centers across Ohio will upgrade to Next Generation 911, including 15 more counties this year. This is good news for anyone using a cell phone to call for ...
Beginning Tuesday, Feb. 10, the Lompoc Police Department dispatch center will integrate its call handling system with Hyper, an AI-assisted dispatch ...
The Regional Fire Services Study Board on Monday heard updates from fire chiefs across the Truckee Meadows on the status of a ...
Months before a man died following a computer-aided dispatch system outage, a Baltimore official warned that the ailing emergency communications network, which routes 911 calls to police and fire ...
Denver 911 plans to replace its aging dispatch system with a new $24 million computer-aided dispatch system from Motorola to ...