Customers want brands to recognize them as loyal customers, and they’re looking for more than discounts or rewards, according to EY’s Patricia Camden.

The average amount of time people spend reading an individual email has steadily declined over the past four years, according to recent research from Litmus. The annual report was based on an analysis ...

Jennifer Simonson is a business journalist with a decade of experience covering entrepreneurship and small business. Drawing on her background as a founder of multiple startups, she writes for Forbes ...

Johanna Leggatt is the Lead Editor for Forbes Advisor, Australia. She has more than 20 years' experience as a print and digital journalist, including with Australian Associated Press (AAP) and The Sun ...

Haupt is a health and wellness editor at TIME. Haupt is a health and wellness editor at TIME. Several decades and thousands of emails later, Naomi Baron can still pinpoint the moment she first ...

Nearly three dozen states could experience disruptions to mail delivery services this weekend and early next week as a major winter storm is set to slam the country. As of the most recent update from ...

The United States Postal Service (USPS) is warning that mail delivery could be disrupted in dozens of states due to a severe winter storm that is expected over the weekend. In its latest alert, which ...

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The C8 Corvette continues to prove itself as a mold breaker. Not only did it make the swap from front-engine to mid-engine, it also received its first-ever flat-plane crank V-8 in the screaming Z06 ...

The Mustang Mach-E contemporizes the pony car nameplate with an electric powertrain and available all-wheel drive. For 2023, Ford continues to tweak its sporty SUV, finding more range for some of its ...