Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

Gemini Enterprise for Customer Experience is an agentic solution to bring shopping and customer service together.

AI is deciding who gets opportunities and who is left behind. If South African citizens cannot meaningfully participate in ...

Amazon tests Shop Direct, pulling product listings from other retailers without consent, highlighting data scraping issues.

Failure to make service charge voluntary and to address consumer complaints was held to breach statutory consumer rights.

The launch comes amid sustained growth in the UAE property market, rising buyer demand, and increasing expectations for ...

Mashreq, a leading financial institution in the Middle East, has officially launched digital home loan pre-approval, a ...

The consumer authority ruled that adding service charge by default, even after clear judicial guidance, violates consumer ...

A Case Study on How Brand Equity and Service Quality Shape Revisit Intention in Luxury Hospitality The hospitality industry is rapidly evolving through digital transformation, giving rise to hybrid ...

Doctors fear this week’s unprecedented changes to federal vaccine recommendations will stoke vaccine hesitancy even more, ...

The lower court granted summary judgment against both Corpay and Clarke in favor of the FTC. It also handed down permanent ...