Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

NEW HAVEN, Conn. (WTNH) — The parents of a child who died at Yale New Haven Hospital are discussing what the recent $32 million Connecticut court ruling means for neonatal intensive care units (NICU) ...

The American Psychiatric Association, VA and other prominent medical associations are lining up in opposition to proposed legislation that would require prescribers of psychiatric medication to obtain ...

Barry Lyon, DDS, the dental director for Main Street Children’s Dentistry and Orthodontics and the chief clinical auditor for Dental Care Alliance, recently spoke with Becker’s about informed consent ...

Michigan currently has no state law preventing medical students from performing pelvic exams on anesthetized patients without their consent. Surveys indicate that nonconsensual exams are common for ...

Henry Ford Health issued a cease-and-desist letter to a Texas-based anti-vaccine nonprofit organization over claims it is spreading "false, misleading, and defamatory statements." The Detroit-based ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...