Research: In his newest research, Professor Qi seeks to apply operations management principles and techniques to resolve customer service issues in a variety of fields, such as healthcare service and ...

Lean principles have proved incredibly effective for future-proofing organizations from wasting resources. Though the philosophy originated in manufacturing, its adaptability has made it essential for ...

Every business operates along four basic focus dimensions: finance, customers, internal processes, and learning and innovation. These theoretical divisions of operations management come from the ...

What's the logic behind popular management theories? Discover the pros and cons of these theories in our detailed guide.

Rather than a specific management tool or process, Total Quality Management (TQM) is an approach that small business owners or managers hold in running their company. They focus on quality and price ...

As op risks continue to evolve, building an understanding of effective risk management is critical for financial institutions. This course covers the essential principles of op risk, from conducting ...

Rebecca McClay has 10+ years of experience writing and editing content. Rebecca is an expert in personal finance, business, and financial markets. She received her master's in business journalism from ...

The differences between Unity of Command and Unity of Direction are as follows: One subordinate should receive orders from and should be responsible to only one superior. Each group of activities ...

Our population is booming and one of the establishments that bear its impact is our hospitals. Long queues, unattended patients, discontent relatives and aloof staff – this is a reality we cannot ...