Human-AI support gives retailers greater flexibility to deliver exceptional customer experiences without requiring aggressive hiring in a tight labor market.

RDC has appointed Yu Wang D’Arcy as Retail Design Director. Read about her role in leading store planning, AI methodology, and customer experience.

Expanded delivery supports voice, email, chat, social, and text, with bilingual English and Spanish language and rapid ...

New integration aligns intelligent scheduling with mobile service execution to expand convenience, efficiency, and ...

Have you noticed there are fewer staff at some of the large home retail chains? If you haven’t, you, like many, must be ...

For years, artificial intelligence promised to transform retail by removing friction. Faster checkouts. Quicker deliveries.

Desira Group has opened a new Changan Automotive showroom in Norwich as part of its strategic expansion plans for 2026.

Consumers are getting smarter, and retailers have to catch up, Kylie Quirke, MD at ReStore for Retail, believes.

BINGHAMTON, N.Y. (WIVT/WBGH) – The ribbon was cut at the Binghamton Post Office on Monday to commemorate its recent upgrades. The U.S. Postal Service hosted a ribbon-cutting ceremony to celebrate the ...

Frasers Property Singapore has unveiled a new unified retail brand and service identity across nine of its 12 malls, ...

The X INDEX India '25 maps what it calls the widening gap between brand promise and lived customer experience, a gap Havas CX ...

Audi India expands its presence in Hyderabad by opening a new luxurious showroom in Jubilee Hills, featuring innovative design and customer-centric experiences. The launch signifies Audi's commitment ...