Email subject lines should be short and descriptive ... Don’t be overly emotional. Even if you’re writing a formal letter of complaint, be sure to maintain a neutral and business-like tone ...

Knowing how to write a formal letter is a very important life skill. Although a lot of our day-to-day written communication is by email, text message or social media, there are many times you will ...

For example, you might write to express your condolences rather than send a hug by text to the family of someone who has passed away. A formal letter or email would have a standard greeting ...