Our annual price change is never an easy conversation to have with customers. It is, however, an important part of how we cover our increasing costs and keep investing in our networks and services to ...

Earlier this year, we announced that we would be contacting customers about the switch to our digital home phone service, Digital Voice on a region-by-region basis from the summer. We also expanded ...

BT Group has announced a revision to its timetable for moving all customers – consumers and businesses – off the Public Switched Telephone Network (PSTN) and onto digital landlines. The move follows ...

Last year, we began our major rollout of Digital Voice – BT’s new home phone service that will mean calls are made over our new broadband network, rather than the old analogue network which is over 40 ...

BT Group has agreed to the sale of the BT Tower for £275m to MCR Hotels, who plan to preserve BT Tower as an iconic hotel, securing its place as a London landmark for the future. As the UK heads ...

Belfast cemented itself as part of BT Group’s rich history last week as the location where we switched off our final 3G mobile site, bringing an end to the use of the technology in our EE mobile ...

This week we’ve announced that we're making another important move in our plans with Warner Bros. Discovery to bring together the best of BT Sport and Eurosport under one roof: TNT Sports is the new ...

Today is an important day as we begin a new chapter in our transformation. I’ve long been reflecting on the need for us to find a deeper relationship with the customers we serve. We take great pride ...

The landline is here to stay, but the technology used to make calls is changing from analogue to digital, as part of an industry-wide shift backed by Ofcom and the UK Government as an important step ...

Building and operating a mobile network has long been a balancing act between increasing capacity to keep pace with growing demands for data and expanding coverage to new places. Between them, ...

You’ve secured tickets to a major game at Wembley but you’re running late as you dash for the Underground. While BT Group can’t control the tubes, we’re getting closer to controlling the mobile signal ...

Over the past week, we've been informed about incidents involving telecare users from another communications provider who had been switched to a digital landline. In light of this news, the telecoms ...