Niccol said Starbucks was founded on customer experience, and wants to return the brand to a position of excellence.

The move will impact approximately 80-90 Starbucks "Pick Up" stores across more than 20 states, including locations in Illinois. Some spots are facing permanent closure while others will be converted ...

Starbucks announced that it's shuttering an entire line of stores in 2026. See which Ohio locations are on the chopping block ...

Starbucks CEO Brian Niccol said the company's pickup-only locations no longer match the coffee chain's vision for a warmer ...

Starbucks is working on a turnaround effort that includes better service, shorter wait times and more inviting stores.

Starbucks will provide a modest 2% hike to all salaried employees in North America this year, the company told Reuters on ...

Starbucks salaried employees, such as store managers, are set to get a 2% raise in 2025 amid the company's turnaround plan.

Starbucks will provide a modest 2% hike to all salaried employees in North America this year, the company told Reuters.

Starbucks CEO sets a new service goal for baristas in order to improve in-store experience for customers, changes happen at ...

Starbucks will roll out its “Green Apron Service” model to all 11,000 U.S. company-operated stores by September, according to ...

In the midst of a headline-grabbing turnaround effort, the coffee boss insisted that things are moving faster than expected.

Starbucks’ ultimate goal, its CEO says, is to return a community coffeehouse vibe to the world’s largest coffee shop chain.