The gunman who opened fire inside Pennsylvania’s UPMC Memorial Hospital faced the death of a loved one who’d been in the ICU just days before the shooting.

I truly did not see a monster. He was simply broken,” a UPMC Memorial physician assistant said of Diogenes Archangel-Ortiz.

The gunman who opened fire at a Pennsylvania hospital after taking employees hostage in a deadly attack over the weekend was “broken” after learning a loved one had died in the intensive care unit, according to a doctor who broke the news.