The city of Phoenix is trying to tackle its stray shopping cart problem with a new ordinance aimed at retailers. The Show ...
Thousands of customers have called the Baltimore Gas and Electric Company’s customer call center in the past year; many were ...
A whistleblower complaint includes highly-classified details about a National Security Agency intercept of a call between two ...
BGE representatives pushed back on demands from the Maryland Office of Peoples Counsel to provide information about their call center.
The call intercepted by the U.S. formed a key part of a complaint filed last year against Director of National Intelligence ...
The most chilling part of this whole story comes from 911 call transcripts found in the lawsuit. "It's on fire. Please help," ...
Pardoned Jan. 6 rioter Jake Lang was asked to leave a bar in Minnesota after being accused of harassing the staff. Lang, ...
Officials with BGE appeared in front of the Maryland PSC Wednesday, discussing call center issues, and how the utility is ...
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