Gurtej Singh Chawla, Director of Marketing at Innova Solutions, shares insights on modern B2B IT marketing, emphasizing ...

SAN ANTONIO, Feb. 9, 2026 /PRNewswire/ -- Frost & Sullivan is pleased to announce that ECI Software Solutions, Inc. ("ECI") has received the 2025 North American Product Leadership Recognition in the ...

Nutshell reports that AI tools are transforming sales, enhancing efficiency and productivity, but success hinges on data quality and implementation strategies.

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Senior CX leaders from Visa, Walmart, Southwest Airlines, and other powerhouse brands will headline the 2026 Customer Response Summit at The Ritz--Carlton, Amelia Island. This year's program promises ...

For decades, luxury brands spoke about experience as an enhancement, something layered onto exceptional products, iconic ...

E-commerce fulfilment has developed a lot and at pace over the past decade, however, 2026 will mark a clear turning point.

The hires underscore Darwinium's growing momentum in the North American market, and its focus on helping fintechs, banks and eCommerce merchants strengthen trust in an era where agentic AI transforms ...

Eight years after the merger of Agrium and Potash Corp. to form Nutrien, the company deploys an updated strategy unifying wholesale and retail operations.

Cox Automotive plans to debut expanded AI-powered dealer tools and host industry sessions at NADA Show 2026 in Las Vegas.

Cherokee Mitsubishi boosts growth by focusing on retention, referrals, and memorable customer experiences instead of one-time ...

Starbucks is adding more customizable and colorful non-coffee beverages as the popularity of 7Brew and Dutch Bros continues ...