As Nashville’s utility company struggled to recover from a catastrophic ice storm and its Democratic mayor ordered a review, some conservatives attacked diversity training.

Verizon said it would credit the accounts of those impacted by the widespread service outages on Wednesday, in a statement posted on X. “Yesterday, we did not meet the standard of excellence you ...

If you’re a Verizon customer, there’s a good chance you were very unhappy yesterday. The U.S. wireless carrier suffered an outage that reportedly affected more than a million users. No company wants ...

INDIANAPOLIS — A restaurant employee is under arrest after allegedly pulling a gun on an angry customer who refused to leave. According to court documents, Indy metro police officers were called to ...

Thieves used the quiet Christmas period to drill their way into the vault of a German retail bank and make off with at least 10 million euros' worth of money and valuables from customers' deposit ...

Season’s beatings from San Francisco! Wild video shows a San Francisco restaurant worker body-slamming an angry, boozed-up patron — after she harassed staffers and attacked another customer at the ...

Guests were sent scrambling on Nov. 9 when the hotel-and-apartment rental company Sonder abruptly shut down during their stays. Their keycards suddenly stopped working, locking some customers out with ...

A disturbance occurred at Denny’s Nov. 21 when a man and woman threw food at employees around 4:15 a.m. The unknown man and woman were gone before officers arrived. The staff explained that the two ...

Customer escalations represent some of the most critical moments in any call center operation. They are high-stakes interactions that can either salvage deteriorating relationships or cement customer ...

Nov 21 (Reuters) - Design software company Figma (FIG.N), opens new tab was hit with a proposed class action in California federal court on Friday for allegedly misusing its customers' designs to ...

The Dallas Mavericks thought they had a chance to send the game to overtime against the Knicks. Brandon Williams made a layup with under a second left in the fourth quarter to tie the game.

JAMAICA, Queens (WABC) -- An argument between the customer and the workers escalated into gunfire at a store in Jamaica, Queens, police said. The shooting happened at Great Savings on Jamaica Avenue ...